FAQ
Use these frequently asked questions to help determine if Ford CPO is the way to go for your next vehicle.
- What does CPO stand for?
- What makes a CPO vehicle better than a regular used vehicle?
- Why aren't all eligible vehicles certified?
- Can I purchase a vehicle and have it certified?
- Can I lease a Certified Pre-Owned vehicle?
- Who was the previous owner of this vehicle?
- Can I get a copy of the vehicle inspection checklist for my certified vehicle?
- Can I get a Vehicle History Overview Report?
- How can I find my nearest Ford Certified Pre-Owned Dealer?
- Does the warranty stay with the vehicle?
- How long is a certified vehicle covered by the warranty?
- What does my warranty cover?
- Can I purchase an Extended Service Plan?
What makes a CPO vehicle better than a regular used vehicle?
A Ford CPO vehicle must be under 6 model years old and can't have more than 80,000 actual miles on the odometer. Each Ford CPO vehicle goes through a rigorous 169-point inspection covering the powertrain, chassis, amenities and the overall condition of the vehicle. Each vehicle also comes with 6-year/100,000-mile powertrain limited warranty coverage, 3-month/3,000-mile comprehensive limited warranty coverage, roadside assistance, a full tank of gas at delivery and much more.
Why aren't all eligible vehicles certified?
A vehicle may be eligible in terms of vehicle make, mileage or model year requirements, but not all vehicles may pass the vehicle inspection process.
Can I purchase a vehicle and have it certified?
No. The Ford CPO limited warranty coverage is placed by the manufacturer on the vehicle after the dealership has performed the inspection and before offering the vehicle for sale. Therefore, the Ford CPO limited warranty coverage cannot be purchased at the time of vehicle sale.
Can I lease a Certified Pre-Owned vehicle?
Yes. Certified Pre-Owned vehicles may be leased. Check with your local Ford Certified Pre-Owned Dealer for financing options.
Who was the previous owner of this vehicle?
CPO vehicles come from a wide variety of sources. The vehicle could have been obtained by the dealership via a retail trade, from an off-lease customer or purchased at auction. No matter how the vehicle was acquired, the vehicle must pass the vehicle inspection process in order to be eligible for this program.
Can I get a copy of the vehicle inspection checklist for my certified vehicle?
Yes. As part of the vehicle delivery process, your dealership provides you with the specific vehicle inspection checklist for your vehicle. This document includes the Vehicle Identification Number (VIN) and is signed by the Service Technician, the Service Manager and the Used Car Manager.
Can I get a Vehicle History Overview Report?
Every Ford CPO vehicle has a history report run as part of the 169-point inspection and is provided as part of the vehicle delivery process. Information such as known repair history, odometer tampering and accident history is included. View a printable vehicle history overview report now.
How can I find my nearest Ford Certified Pre-Owned Dealer?
Use our CPO Dealer locator or call toll free, 1-866-222-6798.
Does the warranty stay with the vehicle?
Yes, the Certified Pre-Owned limited warranty coverage is automatically transferred. If you sell your Certified Pre-Owned vehicle, the remaining Certified Pre-Owned powertrain limited warranty coverage remains in effect for the new owner and there is no transfer fee required.
How long is a certified vehicle covered by the powertrain warranty?
The powertrain warranty coverage extends for 6 years or 100,000 miles from the original in-service date. See your local Ford Certified Pre-Owned Dealer for a copy of the warranty.
What does my warranty cover?
Ford Certified Pre-Owned vehicles are covered under 6-year/100,000-mile powertrain limited warranty coverage. View the component coverage of the limited warranty now or see your dealer for a copy of the limited warranty. In addition, your CPO vehicle includes 3-month/3,000-mile comprehensive limited warranty coverage.
